At Cora Twigs, we aim to provide you with quality Bathroom, Bedroom, Kitchen, and Living Room essentials. If for any reason you are not fully satisfied with your purchase, we are here to help.
Returns
You may request a return if the product you received is damaged, defective, or incorrect. To be eligible, the item must be unused, in its original packaging, and reported within 7 days of delivery.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed through Cash on Delivery adjustment, depending on the situation.
Non-Returnable Items
Certain products such as personal care bathroom items, bedding once opened, and custom or special-order products may not be eligible for return.
Exchange
If you need to exchange an item due to size, color, or defect, please contact us. Exchanges are subject to product availability.
Process for Returns
To initiate a return, please contact us at [email protected] with your order number, details of the item, and the reason for the return. Our support team will guide you through the process.
Contact Us
For any questions about our Return and Refund Policy, reach out to us at [email protected].